Voters 1
Call History export should have more columns
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David S |
When I export the Call History using the Export button, I get the columns Call Date, Call Time, From Name, Dialed, To, Duration, and PAC.
However, the UI shows Duration, Reason, and Release Reason, which are not in the export, and thus the export is not useful for providing examples to support or filtering through things more easily in Excel since the Release Reason especially isn't available in the export. Instead, we must do a browser-based Find for text and take screenshots, which is less efficient for discovering the frequency of certain issues.
Adding the additional columns to the export would be helpful!
Additionally, I wouldn't mind the bonus of being able to filter for string contents of those fields, especially Release Reason, in the Call History filter.