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None Auto Attendants Call Handling Call History Call Queues Call Recording Chat_and_SMS Contacts E911 Manager Portal MPP Music-on-Hold Native Fax SNAPAnalytics Snapbuilder SNAPMobileWeb User And Domain Management Voicemail
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2

MFA/2FA enablement and role reporting in MPP

Open

Would be nice to have a report in MPP showing all users/extensions with privilege/role level and whether or not they have...

0
1

Extensions in Speed Dials

Open

Allowing extensions to be programmed into speed dials.

2
3

Dark Mode/Colorblind Mode

Open

A mode that offers relieve for people who stair at screens all day or people who are colorblind to display colors that are more...

0
1

All Agents Offline Email Notification

Open

It would be nice to receive an email when all agents in a call queue are offline.

0
1

More Vibrant "Bad" QOS Scores

Open

For us colorblind folks, the QOS scores shown at 3.7 and below are very similar (visually) to normal "good" QOS scores (QOS 3.8...

0
1

Automated datacenter switches for web/mobile

Open

Would be nice to have partner-level access to a switch that migrates extensions or whole domains for web and mobile...

0
2

Selectable outbound Caller ID per-call for one or more extensions

Open

It would be nice to have an option from the web or SNAPmobile (and from phones, but that's harder) to select from the GUI which...

0
0

Block outbound calls

Closed

It would be helpful to block outbound calls to a specific DID.

3
3

When viewing a domain, hide other templates

Open

Slightly annoying, way to hide other templates when in a domain unless template is in "all" obviously.

0
1

SNAP.HD Video Conference -- Screen Share Joint Control

Open

In competitors, the person who is sharing their screen, can also share control of their machine. This would allow someone to...

0