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It would be extremely helpful to us if there could be reporting capabilities for individual agents' outbound calls, as well as...
It would be beneficial to have the ability to add more than 4 statistics for emailed reports. Also, to have the email reports...
I am using the Manager Portal and Daily Dashboard to view my teams activity on the phones. It is very difficult for me to tell...
In SNAPbuilder, linekeys for Yealink phones cannot be configured to be nearly as wide a variety of key types as Yealink phones...
The ChromeCall sample application uses a Manifest V2 format and Google only accepts Manifest V3 format extensions after Jan....
Please add a Star Code to toggling queue availability by reason. Currently, this is only possible via the Manager Portal by a...
I recently built out another client phone system, and in order to route six numbers (three temp, three porting soon) each to...
Would really love for SNAPmobile mobile app to support SSO (Single Sign-On) for Microsoft and Google accounts. I have a client...
This is a feature a potential client utilizes in FreePBX. I thought they were just spewing a dumb feature, but I found it at...
Would like an Office Manager role with additional rights to: --View PDP (per-device password for provisioning) credentials...