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1

Call center reports for outbound calls

Open

It would be extremely helpful to us if there could be reporting capabilities for individual agents' outbound calls, as well as...

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1

Email reports: ability to add more than 4 statistics

Open

It would be beneficial to have the ability to add more than 4 statistics for emailed reports. Also, to have the email reports...

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2

Ringing status

Open

I am using the Manager Portal and Daily Dashboard to view my teams activity on the phones. It is very difficult for me to tell...

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3

SNAPbuilder additional Yealink linekey types, particularly Prefix

Open

In SNAPbuilder, linekeys for Yealink phones cannot be configured to be nearly as wide a variety of key types as Yealink phones...

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1

ChromeCall should be updated to comply with current Chrome Web Store guidelines.

Open

The ChromeCall sample application uses a Manifest V2 format and Google only accepts Manifest V3 format extensions after Jan....

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1

Toggle Queue Availability by Reason Star Code

Open

Please add a Star Code to toggling queue availability by reason. Currently, this is only possible via the Manager Portal by a...

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3

Clone/copy and/or import AAs and Queues

Open

I recently built out another client phone system, and in order to route six numbers (three temp, three porting soon) each to...

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1

SNAPmobile SSO support

Open

Would really love for SNAPmobile mobile app to support SSO (Single Sign-On) for Microsoft and Google accounts. I have a client...

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1

Email Call Recordings Post Call Recording Script

Open

This is a feature a potential client utilizes in FreePBX. I thought they were just spewing a dumb feature, but I found it at...

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1

New Office Manger Plus role with a additional capabilities

Open

Would like an Office Manager role with additional rights to: --View PDP (per-device password for provisioning) credentials...

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