Allow multiple users to share Fax and SMS queues

David Dowdle

To have a "shared" fax line or SMS line we have to create a generic user and shared the username/password with multiple people. This is incredibly insecure and prevents MFA from being used. Instead, let us give users access to a fax queue or SMS queue using their existing PBX account.


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Ray Orsini

Status changed to: Planned


Ray Orsini

Hi David, this is already planned for a future release. Thanks!

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Justin Seybert

Hey Ray,

Any update on release? This item is plaguing a large veterinary service provider client of mine and causing them loss of revenue. Any update would be appreciative. We're facing loss of client if we can't get it resolved.


Paul Benario

I'd also be interested in an update on timing, as this would be a requirement for multiple clients of mine.