Allow multiple users to share Fax and SMS queues

David Dowdle

To have a "shared" fax line or SMS line we have to create a generic user and shared the username/password with multiple people. This is incredibly insecure and prevents MFA from being used. Instead, let us give users access to a fax queue or SMS queue using their existing PBX account.


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Ray Orsini

Status changed to: Planned


Ray Orsini

Hi David, this is already planned for a future release. Thanks!

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Justin Seybert

Hey Ray,

Any update on release? This item is plaguing a large veterinary service provider client of mine and causing them loss of revenue. Any update would be appreciative. We're facing loss of client if we can't get it resolved.