PBX Feature Requests

Clone/copy and/or import AAs and Queues

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David S

I recently built out another client phone system, and in order to route six numbers (three temp, three porting soon) each to three separate time frames, each going to a different call queue or auto-attendant, and the call queues failing to an auto attendant if not answered, all of which funnel to a voicemail (one in this case, often multiple)...it takes a lot of repetitive time to especially build multiple timeframes, call queues, and auto attendants (especially AA's!) that are almost clones of each other except extension and minor verbiage changes. Cloning or copying them, or importing from CSV like users with all the options available to configure/tweak in one fell swoop (as it is I have to go back and edit some later once other extensions exist to point to) would be super helpful and speed up new customer/domain creation times.

Additionally, the speed of creating/saving new auto attendants is extremely slow (time between click and UI saving, especially for new AAs and for text-to-speech prompt generation), which makes the above manual process extend quite a bit than if it were responsive enough to keep up with my clicks, so improved UI speed in these areas would also help!

Attached are the results of over an hour of manual building but the variances are quite minor...